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Accessibility

At Royal London Asset Management, we want everyone to be able to view and use our website with ease. We want all users - regardless of disability, language level, age or other differences in personal circumstances - to find what they're looking for on our site.

Accessibility features

The Royal London Asset Management website includes the following accessibility features for the convenience of users who access the site with screen readers, keyboard-only interactions and other assistive technologies.

  • Sitewide search – The header of our site features a permanently accessible search field that can be used to find any indexed content on our site. We provide quick summary results as you type, paginated full results, and spelling error suggestions for search terms. After typing, use the up and down arrow keys to move through quick summary results, then the Enter key to select an item. On the full results page, you can use the Tab key to move through the results and pagination.
  • Tab-accessible main navigation – Users who prefer to use the keyboard can use the Tab and Enter keys to move through our primary navigation and mega-menu. The Tab (and Tab-Shift) keys allow you to move from item to item. Using the Enter key will open a menu item, which can then be navigated using the Tab key. Using the Enter key again on an already open menu will open the primary menu item itself. Using the Tab key to move out of the last entry in an open menu item will progress to the next primary navigation item.
  • Skip to content – If you have reached a page and wish to progress straight to the page content, you can use the 'Skip to content' functionality to do so. To use this, from the browser address bar, press the Tab key. The 'Skip to content' navigation item should be immediately selected. Pressing the Return or Enter key will take you to the main content area of the page, which can be navigated using the Tab key.
  • Skip to footer – If you wish to progress straight to the footer content, you can use the 'Skip to footer' functionality. To use this, from the browser address bar, press the Tab key twice. The 'Skip to footer' option will appear and once selected and pressing the Return or Enter key will take you to the footer menu.
  • Clear headings for mobile users – Our site has been tested with common mobile device screenreading software and our content is structured using Heading 1 to Heading 6. You can use the 'Rotor' setting in Voiceover on iOS to move between headings. The Talkback screenreader app on Android can also move between headings using the 'Right then down' gesture or 'Left then up' gesture.

Our accessibility policy

We've designed rlam.com with accessibility in mind to help you find the information you need. We have designed the site in a way that's easy to navigate. We also:

  • Specifically check accessibility as part of our testing before releasing new versions of the site;
  • Ensure that new content is clearly presented and written in a way that is easy to understand and follow; and 
  • Look for new devices, technologies or user behaviour or expectations that would change the accessibility requirements of the websites.

We strive to ensure that our websites, wherever possible, meet the standards of the Web Content Accessibility Guidelines version 2.1 Level AA established by the World Wide Web Consortium (W3C). The rlam.com website is partially conformant with WCAG 2.1 Level AA standard, meaning that some parts of the website do not fully conform to this standard. We continue to work towards meeting the standard in full.

Our accessibility commitment also meets our obligations under the Equality Act.

Useful links

If you would like to find out more about web accessibility, the following websites have useful advice and information:

W3C Web Accessibility Initiative (WAI)

RNIB Web Access Centre

Get in touch

We welcome any feedback on how we might improve the accessibility of our website. Questions or comments regarding this accessibility statement can be sent to us via email at: 

custserv@royallondon.com